PHARMACEUTICAL OPERATING SYSTEMS · MALAYSIA 47 REGULATORY CONTROLS
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The operating system for pharmaceutical businesses.

One record, three operations.

Pharmatica provides enterprise software for pharmaceutical businesses. Three systems, one for each operating environment.

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3–700
retail outlets supported
1 or many
warehouses, one record
40
core systems across three pharmaceutical businesses
Retail

Pharmacy Management System

Retail
Replenishment · today34 outlets
SS2 · cover 1.8 d240
Bangsar · cover 2.4 d180
Kota Damansara · 3.1 d120
FEFO allocated Ready to pick
Distribution

Pharmaceutical Distribution Management System

Sales order SO-24-11882 Hospital Damai Berhad CREDIT HOLD
1 · CUSTOMER VALIDATED PASS
2 · PRICE RESOLVED PASS
3 · CREDIT CHECKED BLOCKED
4 · STOCK ALLOCATED HELD
Logistics

Pharmaceutical Logistics Management System

Temperature evidence · Zone CR-02 Raw readings are stored separately from the decision made about them. EXCURSION
02

Solutions by sector

Three parts of the pharmaceutical industry.

Three levels, three businesses. Retail sells to the patient. Distribution sells to other businesses. Logistics moves stock that belongs to someone else.

01

Retail Pharmacy

Pharmacy groups and multi-outlet chains that sell and dispense to the public.

You get

internal systems14

Retail

Pharmacy Management System

  1. Supplier
  2. Warehouse
  3. Outlet
  4. Till
  5. Member
See Pharmatica Retail
02

Pharmaceutical Wholesalers and Distributors

Importers, wholesalers and appointed distributors that supply other businesses.

You get

internal systems14

Distribution

Pharmaceutical Distribution Management System

  1. Principal
  2. Import
  3. Warehouse
  4. Credit
  5. Delivery
See Pharmatica Distribution
03

Pharmaceutical Logistics and 3PLs

Warehouses and healthcare 3PLs that hold stock on behalf of their clients.

You get

internal systems12

Logistics

Pharmaceutical Logistics Management System

  1. Inbound
  2. Storage
  3. Cold chain
  4. Fulfilment
  5. Billing
See Pharmatica Logistics

These systems fit businesses with ten or more outlets, or a central warehouse. Below that, we will say so on the first call.

03

Inventory control

One inventory record across every location.

Pharmatica keeps one stock record and one financial record for each business. Everything else connects to them, and each connection has a named owner.

  1. 01

    Trace any unit from purchase order to recall.

  2. 02

    Every movement carries batch, expiry, status, owner and location.

  3. 03

    Stock on hand is never edited directly.

Record/B24-0417 BATCH · EXPIRY · STATUS · OWNER · LOCATION
Station and movementQty
  1. PRINCIPAL GRN 4471 480 units in 480
  2. WAREHOUSE Released bin A-12 480
  3. OUTLET Transfer 118 60 units 60
  4. TILL Dispensed 1 unit 1
  5. PATIENT Receipt batch printed 1
On hand, calculated479
A correction appends here.
Record/B24-0417 BATCH · EXPIRY · STATUS · OWNER · LOCATION
  1. PRINCIPAL GRN 4471 480 units in 480
  2. WAREHOUSE Released bin A-12 480
  3. OUTLET Transfer 118 60 units 60
  4. TILL Dispensed 1 unit 1
  5. PATIENT Receipt batch printed 1
On hand, calculated479
A correction appends here.

One record, five stations. A correction is recorded as a new movement.

Seal, scan and signed check. Each one raises a movement, and none of them edits stock on hand.

One batch from goods-in to the patient.

04

Retail Pharmacy

Pharmacy Management System

Pharmatica Retail manages outlets, inventory, purchasing and customers.

Pharmatica Retail is the Pharmacy Management System. It is built for businesses that sell and dispense through their own outlets.

See Pharmatica Retail

Manage purchasing, stock, outlet sales and customers in one system.

Head office, the central warehouse and every branch work from the same records. Everyone sees the same stock figure.

See short-dated stock before it becomes a write-off.

If you are not ready to replace your ERP, POS or warehouse, start with the Pharmacy Omnichannel and Loyalty Platform.

Goods-in to shelf at an outlet.

WHAT THE SYSTEM CONTAINS

Pharmacy Management System

14core systems

Retail
Transfer proposals
Short-dated stock moves first
Proposed 3
Proposed2
Central warehouse AR Pharmacy SS2
Pharmacy Setia Alam PS Pharmacy Bangsar
Held · budget1
Central warehouse AR Kota Damansara
Retail
Transfer proposals
Short-dated stock moves first
3
FromState
Central warehouse Proposed
01

Stores and customers

SYSTEMS

  1. 01POS and Outlet Integration
  2. 02Outlet Operations
  3. 03Omnichannel Commerce and Order Management
  4. 04CRM, Membership and Loyalty
02

Stock and supply

SYSTEMS

  1. 05Inventory, Batch and Expiry Management
  2. 06Supplier Relationship Management and Procurement
  3. 07Pharmacy Warehouse Management
03

Clinical and services

SYSTEMS

  1. 08Pharmacy Clinical and Compliance
  2. 09Pharmacy Services, Panels and TPA
04

Finance and people

SYSTEMS

  1. 10Pharmacy ERP
  2. 11Finance and Malaysian e-Invoice
  3. 12HRMS and Workforce
05

Intelligence and platform

SYSTEMS

  1. 13Retail Business Intelligence and AI
  2. 14Pharmatica Platform Foundation
05

Distribution

Pharmaceutical Distribution Management System

Pharmatica Distribution manages orders, pricing, credit and delivery.

Pharmatica Distribution is the Pharmaceutical Distribution Management System. It is built for businesses that supply other businesses.

See Pharmatica Distribution

Each customer has an authorised catalogue, a contract price and a credit limit.

The system applies all three when the order is placed.

It also shows what is in stock, what is allocated and what has shipped.

Pick to customer delivery.

WHAT THE SYSTEM CONTAINS

Pharmaceutical Distribution Management System

14core systems

Distribution
Allocation today
Released batches only, earliest expiry first
Fill rate 96.4%
08:0016:00 11:40
SO-24-8841
Allocated
SO-24-8843
Short 2
SO-24-8842
Credit hold
Distribution
Allocation today
Released batches only, earliest expiry first
96.4%
OrderState
SO-24-8841 Allocated
01

Customers and sales

SYSTEMS

  1. 01B2B Customer Ordering Portal
  2. 02B2B CRM and Account Hierarchy
  3. 03Sales Force Automation
  4. 04Tender and Contract Management
02

Pricing and credit

SYSTEMS

  1. 05Pricing, Trade Promotion and Rebates
  2. 06Credit and Collections
03

Principals and import

SYSTEMS

  1. 07Principal and Brand Management
  2. 08Import and Regulatory Management
  3. 09Quality, Traceability and Recall
04

Warehouse and delivery

SYSTEMS

  1. 10Pharmaceutical Warehouse Management
  2. 11Transport Management and Electronic Proof of Delivery
05

Records and intelligence

SYSTEMS

  1. 12Distribution ERP
  2. 13Distribution Business Intelligence and AI
  3. 14Pharmatica Platform Foundation
06

Logistics

Pharmaceutical Logistics Management System

Pharmatica Logistics manages storage and delivery.

Pharmatica Logistics is the Pharmaceutical Logistics Management System. It is built for regulated warehousing and delivery.

See Pharmatica Logistics

The stock belongs to your client.

Record what arrived, where it sits, how cold it was kept, what was picked and what was delivered. Each client sees only their own stock.

Inbound to pack at a client warehouse.

WHAT THE SYSTEM CONTAINS

Pharmaceutical Logistics Management System

12core systems

Logistics
Stock by batch
Visible to the client online
Units 2,240
BatchBinState
B24-0417 A-12-03 Available
B25-0112 C-04-11 Quarantine
B24-0418 A-12-05 Awaiting QA
Logistics
Stock by batch
Visible to the client online
2,240
BatchState
B24-0417 Available
01

Warehouse

SYSTEMS

  1. 01Multi-Client Warehouse Management
  2. 02Warehouse Labour and SLA Management
  3. 03Returns and Reverse Logistics
02

Quality and cold chain

SYSTEMS

  1. 04Quality and GDP Workflow
  2. 05Cold-Chain Management
  3. 06Traceability and Recall
03

Transport and delivery

SYSTEMS

  1. 07Transport Management and Fleet Operations
  2. 08Electronic Proof of Delivery
04

Clients and billing

SYSTEMS

  1. 093PL Client Portal
  2. 103PL Contract and Activity Billing
05

Intelligence and platform

SYSTEMS

  1. 11Logistics Business Intelligence and Control Tower
  2. 12Pharmatica Platform Foundation
07

Implementation

Live in six steps

Your old system stays on until the figures in both systems match. Each step ends with a document you sign.

  1. STEP 01Signed

    Discovery and Scope

    A written scope and how success is measured.

    SIGN-OFF

  2. STEP 02Signed

    Design

    Signed design, including what is left out.

    SIGN-OFF

  3. STEP 03Signed

    Data move

    Three checked passes. The third is the switch-over pass.

    SIGN-OFF

  4. STEP 04In progress

    Parallel run

    Old and new side by side for ten matching days.

    Day 6 of 10 matching

    SIGN-OFF

  5. STEP 05Next

    Switch-over

    The old system is retired only after sign-off.

    SIGN-OFF

  6. STEP 06Next

    Handover

    Support and named owners agreed.

    SIGN-OFF

08

Next steps

Book a strategy session for your operation.

A strategy session takes 90 minutes. It ends with a written scope for a pilot.

Which operation do you run?
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A click-and-collect order at the counter.

Dispatch at a distribution centre.

A cold room at a healthcare 3PL.

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