Pharmatica Retail · Pharmacy Management System
Purchasing, stock, sales and customers for pharmacy groups. Head office, the warehouse and every outlet see the same stock figure.
Video could not load. The still is shown.
Built for Retail Pharmacy
From 3 to 700 outlets
You deploy Pharmatica Retail as one Pharmacy Management System, in phases. The first phase depends on how your business is built.
Pharmatica Retail supports pharmacy groups with 3 to 700 outlets, supplied from one warehouse or several.
Ten to sixty outlets, central purchasing and at least one warehouse.
More than one warehouse, company or brand, reporting to one head office.
Outlets, website, app and marketplaces drawing on the same stock.
Screening, vaccination, panel and TPA work run beside dispensing.
1 / 4 · swipe
If you are not ready to replace your ERP, POS or warehouse, start with the Pharmacy Omnichannel and Loyalty Platform.
What changes
Pharmacy Management System
Four things pharmacy groups tell us slow them down, and what the system does instead.
Before: the warehouse and outlets keep separate stock counts.
One stock figure for head office, the warehouse and every outlet.
Before: near-expiry stock shows up in a monthly report.
Stock close to expiry is flagged early, so you can move it, discount it or return it.
B24-0391exp 2026-11
Move to Kota DamansaraB24-0417exp 2027-03
Sell first at SS2Before: the shelf and online channels sell the same stock twice.
Each unit is held once, in store, online or on a marketplace.
Delivery note 4471On hold · 12 short
Before: deliveries are shelved before anyone checks them.
Batch and expiry are checked at delivery. Stock waits until a named person approves it.
How it works
Pharmacy Management System
Each stage is handled by a named system inside Pharmatica Retail. Head office, the central warehouse and every branch work from the same records.
STAGE 01 / 07
Stage 01
Contract prices apply to every purchase order, and supplier claims are raised before stock expires. Nothing is paid until order, receipt and invoice agree.
Handled by Supplier Relationship Management and ProcurementStage 02
Batch and expiry are captured at receiving, and FEFO picking sends short-dated stock out first.
Handled by Pharmacy Warehouse ManagementStage 03
Head office, the warehouse and every outlet share one inventory ledger, with controlled transfers.
Handled by Pharmacy ERPStage 04
Each till sale deducts real stock, applies the right price and reconciles by shift.
Handled by POS and Outlet IntegrationStage 05
Website, app, marketplace, Grab and click-and-collect orders run through one order layer.
Handled by Omnichannel Commerce and Order ManagementStage 06
Each member has one record with consent, points, tiers and segments.
Handled by CRM, Membership and LoyaltyStage 07
Members carry a digital card, refill reminders and service bookings on their phone.
Handled by CRM, Membership and LoyaltyMEMBER
8802-4471Five roles work from the same record. Each one sees its own exceptions and acts on them.
SeesRevenue, margin and near-expiry exposure for every outlet.
DoesCompare outlets and follow each exception to its owner.
SeesProposed orders by days of cover, and the near-expiry queue.
DoesApprove replenishment and transfers before stock moves.
SeesInvoices held at three-way match, margin and MyInvois status.
DoesRelease payment once order, receipt and invoice agree.
SeesSales waiting for a pharmacist, and register entries by outlet.
DoesSign each register entry at the sale, against your own name.
SeesRoles, approvals, audit history and each named interface.
DoesAssign access by role and outlet.
1 / 5 · swipe
WHO IT IS FOR
Pharmatica Retail supports pharmacy groups with 3 to 700 outlets, supplied from one warehouse or several. Below three outlets, we will say so on the first call.
What is included
Pharmacy Management System
Fourteen systems in five areas. Start with the ones you need.
| Till | Variance | State |
|---|---|---|
| Till 1 | RM 0.00 | Reconciled |
| Till 2 | −RM 5.00 | Supervisor review |
| Till 3 | — | Shift open |
| Invoice | Amount | State |
|---|---|---|
| INV-24-9910 | RM 1,240.00 | Validated |
| INV-24-9911 | RM 18,402.60 | Validated |
| INV-24-9912 | RM 312.00 | Rejected · TIN |
Start with the systems you need. Each addition is scoped and quoted in writing.
Explore the platformWHAT IS INCLUDED · WHERE YOUR TEAM USES IT
The same record appears on each device your team already uses. Pharmatica supplies software and integrations. Scanners, printers and handhelds stay yours or a hardware partner’s.
| Item | Qty | Line |
|---|---|---|
| Vitamin C 1000 mg ×60 | 1 | RM 55.80 |
| Blood pressure monitor | 1 | RM 189.00 |
| Paracetamol 500 mg ×20 | 2 | RM 9.80 |
Each till sale deducts real stock and applies the right price.
A named person releases quarantined stock, and the time is recorded.
GRN 4471
B24-0417Scan the carton at goods-in, and batch and expiry are captured at receipt.
MEMBER
8802-4471Members carry a digital card, refill reminders and service bookings on their phone.
1 / 4 · swipe
Rules
Pharmacy Management System
17
regulatory controls recorded as you work
Keeping your current till or accounting software? It connects, and each connection has one owner.
Getting started
Pharmacy Management System
Guided Deployment is our standard method for putting Pharmatica into a live business. Six phases, a defined scope, and a signed exit at each one.
What is in scope is agreed and signed before work starts, so the project does not drift. Every phase ends in a document you sign, and the next phase does not begin until you do.
Discovery comes first, because master-data defects surface late and cost the most to fix in month four. Data migration runs in three passes. Rollout goes by cohort, and nothing moves to the next cohort until the last one reconciles.
EXIT
A written scope and a stated success criterion
EXIT
Signed design, including what is out of scope
EXIT
Three passes; the third is the cutover pass
EXIT
Ten consecutive reconciled days, signed weekly
EXIT
Legacy retired only after that sign-off
EXIT
Support model and named owners agreed
Your team keeps working through go-live. Guided Deployment brings up the workflows the business runs on first.
See how Guided Deployment worksQuestions
Pharmacy Management System
Our six-step setup has a sign-off at the end of each step. The time for your business is written in your scope. Your old system is switched off only after ten days of matching figures.
Your data moves in three passes. Stock is loaded by batch and expiry. Before anything goes in, you see a list of the records that did not match. The third pass is the switch-over pass.
Yes. We connect your existing tills, so each sale takes stock off at the right price. Anything you keep connects, and each connection has one owner.
Production and backup regions are written in your agreement. Any service that handles data outside Malaysia is named, with its region and the data it handles.
See security and PDPAThe pilot runs at one warehouse and a group of outlets. It starts from a written scope and a stated measure of success. A strategy session takes 90 minutes and ends with a written scope for a pilot.
A strategy session takes 90 minutes. It ends with a written scope for a pilot.
