The 47 regulatory controls Pharmatica records.

Each control names the Malaysian rule behind it, what the system records and where it happens.

  • 17

    Pharmatica Retail controls

  • 16

    Pharmatica Distribution controls

  • 14

    Pharmatica Logistics controls

  • 12

    Malaysian instruments cited

A pharmacist in a white coat and dark blue hijab looks across the pharmacy.
Pharmatica Retail

R-01 · Batch and expiry capture at receipt

RecordedRetail warehouse goods receipt
01

The register

Control inventory

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Choose your operation.

Retail shown. Each tab shows that operation’s controls only.

Pharmatica Retail — Pharmacy Management System

17 controls

IDControlInstrumentWhat the system recordsWhere it happens
Stage · Supplier · 2
R-08 MAL classification on the SKU NPRA DRGD + CDCR 1984 Registration number, product category, holder, status and effective dates Retail product regulatory record
R-09 Product-registration status check CDCR 1984 Registration number, registered particulars, status, source and last check time Retail product approval queue
Stage · Warehouse · 5
R-01 Batch and expiry capture at receipt NPRA GDP 2018 SKU, supplier, batch or lot, expiry, quantity, receipt time and receiving user Retail warehouse goods receipt
R-02 FEFO allocation NPRA GDP 2018 Eligible batches, expiry sequence, selected batch and any authorised exception Retail warehouse allocation queue
R-03 Quarantine and release NPRA GDP 2018 Batch status, inspection result, decision, reason, authorised user and timestamp Retail warehouse batch status
R-04 Storage-condition assignment NPRA GDP 2018 Product storage rule, location condition, placement decision and exception Retail warehouse put-away
R-05 Cold-chain excursion handling NPRA GDP 2018 Reading, limit, affected location, affected batches, quarantine and disposition Retail cold-chain excursion case
Stage · Outlets · 1
R-10 Licence expiry CDCR 1984 + Poisons Act 1952 Licence type, holder, premises, validity dates, status, owner and renewal evidence Retail licence register
Stage · POS · 4
R-06 Prescription Book entry (Form C) Poisons Regulations 1952 Date of sale or supply; serial number of the prescription entry; name and address of patient, recipient or person; name and quantity of poison or medicine supplied Pharmacy Prescription Book
R-07 Registered pharmacist attendance record (Form E) Poisons Regulations 1952 Attendance date, registered pharmacist name, identity card number, annual certificate number, time in and time out Registered pharmacist attendance record
R-16 e-Invoice submission LHDN e-Invoice Invoice code, type, issue date and time, supplier, buyer, lines, tax and validation result Finance and MyInvois submission queue
R-17 SST treatment by invoice line Sales Tax Act 2018 + Service Tax Act 2018 Tax type, classification, exemption, applicable rate, taxable amount and tax amount Retail invoice tax review
Stage · Loyalty · 4
R-11 Consent record PDPA 2010 Member, purpose, notice version, choice, collection channel and timestamp CRM consent history
R-13 Personal-data access and correction request PDPA 2010 Requestor, scope, identity check, received date, response and completion date Data-subject request queue
R-14 Personal-data access log PDP Standard 2015 User, role, member record, action, date, time and outcome Security access audit
R-15 Personal-data retention and disposal PDPA 2010 + PDP Standard 2015 Record class, retention rule, due date, hold, disposal method and completion evidence Data-retention schedule
Stage · Control layer · 1
R-12 Data Protection Officer applicability PDPA 2010 + PDP Circular 1/2025 Applicability basis: more than 20,000 data subjects; more than 10,000 data subjects whose data is sensitive personal data including financial information; or regular and systematic monitoring, assessed independently Data-protection governance register

Pharmatica Distribution — Pharmaceutical Distribution Management System

16 controls

IDControlInstrumentWhat the system recordsWhere it happens
Stage · Importation · 5
D-01 Import-licence validity CDCR 1984 Licence holder, premises, registered products, issue date, expiry and status Import and regulatory licence register
D-02 Registered-product scope on the licence CDCR 1984 Licence, registered product, registration number, authorised premises and status Import licence product scope
D-03 Shipment document set attached to batch NPRA GDP 2018 + NPRA DRGD Shipment, permit, customs document, CoA, MAL record and linked batches Import shipment record
D-04 Certificate of analysis attached to batch NPRA DRGD Certificate, product, batch, issuing laboratory, document date and review status Import batch document review
D-15 Product-registration renewal and change calendar NPRA DRGD Registration, holder, expiry, submission type, due date, owner, documents and outcome Regulatory registration calendar
Stage · Warehouse · 3
D-05 Arrival quarantine NPRA GDP 2018 Batch, receipt, quarantine reason, physical location, status and hold time Distribution warehouse inbound quality
D-06 Authorised batch release NPRA GDP 2018 Inspection evidence, decision, authorised user, reason, release time and batch status Distribution warehouse release queue
D-07 FEFO customer-order allocation NPRA GDP 2018 Order line, released candidate batches, expiry sequence, allocation and exception Distribution allocation queue
Stage · B2B customer · 1
D-08 Customer authorisation check NPRA GDP 2018 Customer, authorised premises, licence reference, validity, catalogue rule and check result B2B customer compliance record
Stage · Delivery · 2
D-09 Transport-condition assignment NPRA GDP 2018 Shipment, product condition, route, vehicle, carrier, dispatch time and exception Distribution transport load plan
D-10 Electronic proof of delivery NPRA GDP 2018 Shipment, recipient, signature, image, time, location, exceptions and linked batches Distribution delivery evidence
Stage · Collection · 1
D-16 B2B e-Invoice validation and submission LHDN e-Invoice Supplier, buyer, invoice reference, lines, tax, submission identifier and validation status Distribution finance submission queue
Stage · Traceability · 4
D-11 Batch genealogy NPRA GDP 2018 Every receipt, hold, release, movement, allocation, shipment and recipient by batch Distribution batch genealogy query
D-12 Recall recipient list NPRA GDP 2018 + NPRA DRGD Affected product and batches, customers, quantities, contacts and assigned recall tasks Distribution recall workspace
D-13 Recall reconciliation and closure NPRA DRGD Distributed, notified, recovered, outstanding and disposed quantities with closure approval Distribution recall reconciliation
D-14 Product-quality complaint record NPRA DRGD Complainant, product, batch, event, assessment, investigation, action and regulatory follow-up Quality complaint case

Pharmatica Logistics — Pharmaceutical Logistics Management System

14 controls

IDControlInstrumentWhat the system recordsWhere it happens
Stage · Inbound · 2
L-01 Inbound batch and expiry evidence NPRA GDP 2018 ASN, GRN, stock owner, SKU, batch, expiry, quantity and receipt time 3PL inbound receipt
L-02 Inbound inspection, quarantine and release NPRA GDP 2018 Inspection result, discrepancy, status, decision, authorised user and timestamp 3PL inbound quality workflow
Stage · Regulated storage · 5
L-03 Stock-owner separation NPRA GDP 2018 Owner on each bin balance, movement, allocation, adjustment, order and report Multi-client warehouse inventory
L-04 Mapped storage conditions NPRA GDP 2018 Zone, mapped limits, monitoring points, product rule, placement and review date Regulated storage zone register
L-11 Return authorisation NPRA GDP 2018 Client, product, batch, quantity, reason, authorisation, carrier and expected receipt Reverse-logistics authorisation
L-12 Returned-stock quarantine and disposition NPRA GDP 2018 Return receipt, batch, condition, quarantine, inspection, disposition and approver Returns inspection queue
L-13 Recall location and reconciliation NPRA GDP 2018 + NPRA DRGD Affected batches, stock positions, shipments, recipients, recovered quantities and closure evidence 3PL recall workspace
Stage · Cold chain · 4
L-05 Sensor calibration record NPRA GDP 2018 Sensor, location, calibration date, standard, result, certificate and next due date Cold-chain sensor register
L-06 Temperature monitoring and alert NPRA GDP 2018 Sensor, reading, timestamp, zone limits, breach duration, alert and acknowledgement Cold-chain monitoring console
L-07 Excursion affected-batch identification NPRA GDP 2018 Excursion interval, affected locations, batches present, quantities and quarantine tasks Cold-chain excursion scope
L-08 Excursion investigation and disposition NPRA GDP 2018 Investigation, evidence, affected batches, disposition, approver and closure time Cold-chain excursion case
Stage · Fulfilment · 1
L-09 FEFO fulfilment NPRA GDP 2018 Client order, released candidate batches, expiry sequence, selected stock and exception 3PL fulfilment work queue
Stage · Delivery · 1
L-10 Delivery-condition evidence NPRA GDP 2018 Shipment, vehicle, recipient, handover time, location, temperature and exceptions 3PL electronic proof of delivery
Stage · SLA · 1
L-14 NCII cyber-security incident record Cyber Security Act 2024 Incident, detection time, affected system, response, notifications, evidence and closure Security incident register
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How to use it

Control inventory

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Take this list to every vendor you compare.

  • Ask where each control happens

    A vendor should show you the screen and the record for each one.

  • Check who signs

    Each control names the person who approves it.

03

Shared controls

Control inventory

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Three controls that cross all three systems.

  • Recall

    A recall stops the batch at every outlet, warehouse and customer.

  • Batch status

    On hold, released or blocked, shown the same everywhere.

  • Temperature records

    Readings stay with the batch from warehouse to delivery.

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