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Healthcare 3PL
Stock for several principals and distributors, in one facility.
Starts with
- 01Multi-Client WMS
- 04Quality and GDP
- 09Client Portal
- 10Activity Billing
Pharmatica Logistics · Pharmaceutical Logistics Management System
Store and deliver client stock in one system.
For healthcare 3PLs. Record what arrived, where it sits, how cold it was kept and what was delivered. Each client sees only their own stock.
- 12systems in one
- 14regulatory controls built in
- 7steps from arrival to billing
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Built for Pharmaceutical Logistics
Healthcare 3PLs and regulated warehouses
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Where your type of logistics business starts.
You deploy Pharmatica Logistics in phases. The first phase follows the work your business depends on.
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Cold-chain specialist
Stock that must stay within mapped conditions, with evidence on every batch.
Starts with
- 05Cold-Chain Management
- 04Quality and GDP
- 06Traceability and Recall
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Distributor warehouse with third-party stock
Your own stock and your clients’ stock in one building.
Starts with
- 01Multi-Client WMS
- 09Client Portal
- 10Activity Billing
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Last-mile healthcare delivery
Deliveries to pharmacies, clinics and hospitals for your clients.
Starts with
- 07Transport and Fleet
- 08Electronic Proof of Delivery
- 03Returns
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If you are not ready to replace your WMS, start with the 3PL Client Portal, SLA and activity billing.
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What changes
Pharmaceutical Logistics Management System
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What changes when you switch.
Four things 3PLs tell us slow them down, and what the system does instead.
Before: temperature records sit apart from batch and location records.
Temperature records are matched to each batch and shipment. An alarm lists every batch in the zone.
Before: clients’ stock is told apart by one field in one inventory.
Each client’s stock is kept separate. The scanner refuses a pick from the wrong client.
A-12-03Principal A · 240 units
Principal A onlyA-12-04Principal B · pick request
Refused · wrong client
Before: clients ask for stock and expiry by phone and email.
Each client sees their own stock, holds and expiry online.
Billing run · Principal A1,284 lines from recorded work
Before: monthly invoices are rebuilt from spreadsheets.
Invoices are built from recorded work. Each line names the work behind it.
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How it works
Pharmaceutical Logistics Management System
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Seven stages, from the inbound dock to the client’s invoice.
Each stage is handled by a named system inside Pharmatica Logistics. Every stage records which client owns the stock.
- 01InboundQuality and GDP Workflow
- 02Regulated storageMulti-Client Warehouse Management
- 03Cold chainCold-Chain Management
- 04FulfilmentMulti-Client Warehouse Management
- 05DeliveryTransport Management · Electronic Proof of Delivery
- 06SLAWarehouse Labour and SLA Management
- 07Client billing3PL Contract and Activity Billing
STAGE 01 / 07
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Stage 01
Inbound
ASN, GRN, batch, expiry, inspection and release are recorded as one sequence. Stock is not pickable until a named person releases it.
Handled by Quality and GDP WorkflowLogistics· Inbound Goods receipt GRN 44711,240B25-0112 · 2027-04760 · C-04-11 Quarantine240 units Raise discrepancy -
Stage 02
Regulated storage
Each stock owner is kept separate in one facility, with its own rules and reports.
Handled by Multi-Client Warehouse ManagementLogistics· Storage Bin map by owner1A-12-04Distributor B · 600 Reserved -
Stage 03
Cold chain
Sensor readings become alerts, quarantine, an investigation and a recorded disposition. Raw readings are stored separately from the decision made about them.
Handled by Cold-Chain ManagementLogistics· Cold chain Temperature excursion38 min04:12Excursion opened Alert -
Stage 04
Fulfilment
FEFO picking, packing and dispatch run from work queues with measured turnaround. Each order picks only from its own client’s released stock.
Handled by Multi-Client Warehouse ManagementLogistics· Fulfilment Fulfilment queue4CO-7731Principal A · 12 Ready to pickFEFO within client stock Release wave -
Stage 05
Delivery
Recipient, signature, image, time, location and temperature are captured at the door. A failed stop is recorded with its reason and a reattempt.
Handled by Transport Management · Electronic Proof of DeliveryLogistics· Delivery Proof of delivery7 of 1106Pharmacy Bangsar · 10:58 Exception -
Stage 06
SLA
Accuracy, turnaround, fill rate and utilisation are measured per client against contract. A breach raises an alert and names the order behind it.
Handled by Warehouse Labour and SLA ManagementLogistics· SLA SLA against contract1Order turnaround24 h · 26 h BreachCO-7734 · reason recorded Notify client -
Stage 07
Client billing
Storage, movements, picks, deliveries and services are billed from recorded activity. Each invoice line traces back to the activity that produced it.
Handled by 3PL Contract and Activity BillingLogistics· Billing Activity billing2Relabelling2,300 · No rate-card line AlertSeptember 2026 Review 2 lines
What each role sees and does.
Five roles work from the same record. Each one sees its own exceptions and acts on them.
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Owner or managing director
SeesCapacity, SLA and profit by client.
DoesReview each contract against the work actually done.
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Warehouse operations
SeesWork queues, the bin map by owner and today’s waves.
DoesDirect receiving, put-away, picking and dispatch.
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Quality and GDP
SeesInspections, holds, excursions and calibration dates.
DoesRelease stock and record dispositions by name.
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Client account management
SeesEach client’s stock, holds and SLA, as the client sees them.
DoesAnswer client questions from the same record.
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Finance and billing
SeesBillable activity by client, with evidence for each line.
DoesReview unbilled activity and issue e-Invoices.
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WHO IT IS FOR
Built for warehouses and healthcare 3PLs that hold stock on behalf of their clients.
Pharmatica Logistics fits warehouses and 3PLs that hold stock for their clients. If it is not the right fit, we will say so on the first call.
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What is included
Pharmaceutical Logistics Management System
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Everything a healthcare 3PL runs on.
Twelve systems in five areas. Start with the ones you need.
Stock by client
Kept separate in one facility
Stock owners 7
| Client | Pallets | State |
|---|---|---|
| Principal A | 1,280 | Available |
| Distributor B | 640 | Available |
| Principal C | 210 | Partly held |
126 h · 3 shifts Open labour plan
Stock by client7
Principal C96 · 210 Partly held
126 h · 3 shifts Open labour plan
See all 12 systems
Warehouse
- 01Multi-Client Warehouse Management
- 02Warehouse Labour and SLA Management
- 03Returns and Reverse Logistics
Quality and cold chain
- 04Quality and GDP Workflow
- 05Cold-Chain Management
- 06Traceability and Recall
Transport and delivery
- 07Transport Management and Fleet Operations
- 08Electronic Proof of Delivery
Clients and billing
- 093PL Client Portal
- 103PL Contract and Activity Billing
Reports and platform
- 11Logistics Business Intelligence and Control Tower
- 12Pharmatica Platform Foundation
Start with the systems you need. Each addition is scoped and quoted in writing.
Explore the platformWHAT IS INCLUDED · WHERE YOUR TEAM USES IT
The devices your team already uses.
The same record appears on the dock, in the cold room, on the road and in the office.
Exceptions by client
Stock, throughput and SLA
Open exceptions 3
| Client | Exception | State |
|---|---|---|
| Principal A | Turnaround 26 h | Breach |
| Distributor B | Relabelling rate | Review |
| Principal C | CR-02 excursion | Alert |
3 · 7 clients Open
Laptop · control tower
Managers see stock, throughput, exceptions and SLA by client.
9:41
ZONE CR-02
11.4 °CLimit8.0 °C
Since04:12
- Affected stock
- 3 batches · 2 ownersQuarantined automaticallyQuarantine
- Duty supervisorAcknowledge by name
Phone · excursion alert
The duty supervisor acknowledges an excursion alert by name.
9:41
PALLET
P-88214-03OwnerPrincipal A
Qty480
- Bin A-12-04Owned by Distributor BRefused
- Go toA-12-03
Scanner · directed put-away
The scanner directs put-away and refuses a bin owned by another client.
9:41
PRINCIPAL C · BIN
C-04-12Expected240
Counted238
- Variance−2 unitsReason needed
- ReasonDamaged in handling
Scanner · cycle count
Stock is counted by bin and owner, and each variance is recorded with a reason.
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Rules
Pharmaceutical Logistics Management System
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Built for Malaysian storage and transport rules.
regulatory controls recorded as you work 2 0 1 8 2 0 2 4 14
See all 14 controls IDControlMalaysian ruleWhere it happens
L-03 Each client’s stock kept separate. NPRA GDP 2018 Multi-client inventory
L-04 Storage conditions recorded and alarmed. NPRA GDP 2018 Storage zone register
L-02 Stock on hold until checked. NPRA GDP 2018 Inbound quality workflow
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regulatory controls recorded as you work
- Each client’s stock kept separate.
- Storage conditions recorded and alarmed.
- Stock on hold until checked.
Works with Retail and Distribution.
- A client’s released order arrives in your picking queue.
- Your proof of delivery becomes the outlet’s delivery note.
- A client’s recall locks the batch everywhere you hold it.
Keeping your current till or accounting software? It connects, and each connection has one owner.
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Getting started
Pharmaceutical Logistics Management System
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Deploy Pharmatica with Guided Deployment.
Guided Deployment is our standard method for putting Pharmatica into a live business. Six phases, a defined scope, and a signed exit at each one.
Defined scope, defined outcome.
What is in scope is agreed and signed before work starts, so the project does not drift. Every phase ends in a document you sign, and the next phase does not begin until you do.
Lower risk by sequence.
Discovery comes first, because master-data defects surface late and cost the most to fix in month four. Data migration runs in three passes. Rollout goes by cohort, and nothing moves to the next cohort until the last one reconciles.
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Discovery and Scope
EXIT
A written scope and a stated success criterion
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Scope and design
EXIT
Signed design, including what is out of scope
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Data migration
EXIT
Three passes; the third is the cutover pass
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Parallel run
EXIT
Ten consecutive reconciled days, signed weekly
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Cutover
EXIT
Legacy retired only after that sign-off
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Stabilise and hand over
EXIT
Support model and named owners agreed
Your team keeps working through go-live. Guided Deployment brings up the workflows the business runs on first.
See how Guided Deployment worksA one-time fee per phase, and a recurring service fee.
- Counted by sites, the clients whose stock you hold, and integrations.
- Each phase is quoted against the written scope. Recurring fees cover hosting, support, statutory updates and version upgrades.
- Scanners, sensors, refrigeration and vehicles are supplied by you. Pharmatica specifies them.
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Questions
Pharmaceutical Logistics Management System
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Common questions
How long does it take to go live?
Our six-step setup has a sign-off at the end of each step. The time for your business is written in your scope. Your old system is switched off only after ten days of matching figures.
How is our current data moved?
Each client’s stock moves with its owner, batch, expiry, status and location. Data moves in three passes. Each client’s opening balance is checked before the switch-over.
Can we keep our current till or ERP?
Yes. Keep your current till or accounting software and connect it. Each connection has one owner, agreed in the signed design.
Where is our data kept?
Production and backup regions are written in your agreement. Any service that handles data outside Malaysia is named, with its region and the data it handles.
See security and PDPAWhat does a pilot cover?
The pilot starts from a written scope and a stated measure of success. It covers the warehouse and the clients you choose. A strategy session takes 90 minutes and ends with a written scope for a pilot.
Book a strategy session for your operation.
A strategy session takes 90 minutes. It ends with a written scope for a pilot.